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Video Conference & IP PABX

Video conferencing technology has enabled us to seamlessly connect face to face with people all over the world. Its usage has exploded in recent years and become a fundamental tool for global companies. In fact, almost 50% of respondents in a recent survey cited an increase in video usage at work compared to just two years ago. Chances are you’ve used video conferencing at some point in the past few years to connect with coworkers, clients or potential customers, but you still may not fully understand the different types of video conferencing and their real-world usage. In this blog, we break down the four types of video conferencing, talk about industry-specific use cases and show you the best video conferencing solutions for each industry. 


Perhaps the most common and intimate way people use video conferencing is through one-on-one video calls. This allows managers to effectively manage remote employees and have private one-on-one video chats. In addition, video conferencing is a cost-effective way to conduct a first-round interview with a potential employee, saving time and travel costs. Unlike phone calls, a one-on-one video conference call gives you the advantage of seeing the person you’re interviewing and picking up on nonverbal communication.  Things like facial expressions, posture, gestures and tone of voice help you determine the credibility and trustworthiness of the person you’re interviewing. 

2. Internal video calls/team meetings

Internal video meetings are essential for keeping all team members in the loop, especially for companies that have remote employees and more than one office location. Face-to-face team meetings let you connect with your team members on a deeper level and help create a collaborative and stimulating environment to ensure everyone on your team is being seen and heard while working together as one unit.  

3. External video calls/customer and vendor relationships

It’s obvious that it’s easier to build better client relationships when you can see them face to face. When meeting with customers and outside vendors in person isn’t an option, video conferencing provides a great alternative. The face-to-face connection allows you to be present and engaged in the meeting and build deeper relationships, regardless of your physical location. External video calls also works well for call center customers services with ACD systems your call agents can rely on.

4. Large/all-hands meetings

Town halls and all-hands video conferencing meetings generally take place in large meeting spaces and auditoriums with a number of remote employees calling in. These meetings are often held on a recurring basis as a means of keeping all employees up to date on important events and milestones in the company. Video conferencing makes it possible for remote offices and employees to call into the meeting to ensure everyone is informed of companywide updates and working together toward the same common goals.  

Video conferencing for education

Video conferencing for global business and technology

Video conferencing for government and public sector

Video conferencing for health care


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